Case Studies

First Order From Saks Fifth Avenue - Sancia

Sancia was very excited to receive their first order from a large retailer! They needed assistance successfully processing the order so they reached out to Spring Systems! 

Outstanding Customer Service - Cout De La Liberte

Cout De La Liberte had signed on with Spring Systems in order to do business with Neiman Marcus! They had many questions about the process, and Spring Systems has a dedicated support team that was there to help them every step of the way! 

EDI Compliance - Cascade Wheel Weights

A wheel weight manufacturing company began to receive orders from larger retailers. Having never used EDI they needed a proper introduction, and friendly assistance implementing it so that they could do business with the retailers going forward!

Switching from SPS Commerce - Nej Inc.

Nej Inc. was in the market for a new EDI Provider but they were dreading the process. Spring made it easy for them to switch and now they are very happy they did it! 

Improving 3PL Customer Satisfaction and Automating Shipment Communication

A third party logistics (3PL) provider (warehouse) had many issues communicating with their customers (vendors) on how and when to ship EDI orders. When waiting for shipping requests they would receive emails or faxes but inevitably it would take numerous phone calls and hours of additional labor to make sure everyone was on the same page. One customer in particular used another EDI provider to print the UCC128 labels.

Saks Canada Case Study

Major retailer needs 100% EDI copliance and turns to Spring Systems for help.

EDI Compliance - Alton Lane

Alton Lane’s business was growing and began to take on orders from large retailers. They needed an EDI provider with an easy to use platform, and knowledgeable support team!

Superior Services - BOSHEL

BOSHEL was not happy with their previous EDI provider! The lack of customer service, and expensive cost of operation caused them to look for a more cost effective and reliable alternative! 

Lowering Costs with High Transaction Volume

This U.S. based manufacturer of arts and crafts products wanted to have control of their business, yet minimize overhead costs when processing EDI purchase orders. Everything is produced and shipped from their US manufacturing facility.

Outsourcing EDI to Focus on Designing Products

Aden & Anais was created by a vision from a mother who wanted to keep the long standing traditions of her family and home land of Australia. Her line of Muslin fabric children’s wear and accessories now stretches worldwide. Already having over 1300 boutiques as clients, Aden & Anais wanted to expand their footprint, and cover the major retail market place.


Since 2002 we have provided a vital link between Retailers, Vendors and the many Trading Partners that make up the supply chain. Our unique combination of Web Self-Service, Full Service and Integrated Service enables us to provide solutions for any vendor no matter the size of their organization or budget.

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