Case Studies

Switching from SPS Commerce - Nej Inc.

"We were apprehensive at first to switch our EDI provider because it all seemed so complicated. After switching to Spring Systems we’re very satisfied with our decision, especially converting from SPS Commerce"

Brendan L
Nej Inc.

The Client

  • Nej inc. is one of the world’s top providers for proven strategies and custom solutions for managing excess inventory.
  • Nej inc. offers Proven processes. Proprietary software. A skilled, scalable workforce and the capacity to process up to 150,000 units per day.
  • Founded in 1990 comprised of hands-on doers who know what it takes to create a successful reverse logistics platform, as a Business Process Outsource.

The Challenge

Before transitioning to Spring Systems, Nej Inc. was facing several challenges. High costs associated with their previous service provider and customer service was lacking leaving them feeling frustrated and unsupported. They were dreading finding a new provider because of the perception of the switch being difficult and time consuming. The decision to switch to Spring Systems was a pivotal move to address the issues at hand and pave the way for a more cost-effective and customer-centric approach.

Grow Your Business | 10,000+ Trading Partner Connections

Spring Systems has provided EDI services and expertise since 1996, giving the wholesale industry an effective, automated way of doing business with major retailers.


  • Spring Systems Trading Partner Setup Team quickly set Nej Inc. up with all of their retailers.
  • Spring Systems was able to accommodate Nej Inc. with a fair price, and the dedicated Spring Systems Support Team has been there for them every step of the way.


  • Nej Inc. has been processing orders successfully with Spring Systems for over a year.
  • Nej Inc. is very happy with product that Spring Systems offers, and they can rest assured knowing the Customer Support Team at Spring Systems is always eager to assist.


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Since 2002 we have provided a vital link between Retailers, Vendors and the many Trading Partners that make up the supply chain. Our unique combination of Web Self-Service, Full Service and Integrated Service enables us to provide solutions for any vendor no matter the size of their organization or budget.

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