Thursday, February 23, 2012

 

EDI Compliance

Offering our partnership 

with real solutions. 

 Lets get started today!

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I wanted to thank you for this and all that you go the extra yard to help us with. We really appreciate it and are looking for all our vendors to act as our partners, as you and your staff do.

Thank you very much..”

Diane Corigliano
CFO
JBDC, LLC

 

eSpring Chargeback Reduction

Are chargebacks hurting your business? Our aggressive professional response can help reduce any offsets that may occur.

eSpring Chargeback ReductionToday’s supplier compliance rules are very complex. Combine that with a complex supply chain and it is often very hard to determine where, when, and how a mistake was made. Spring Systems team of experts will dig through all the details and deliver a concise report on what actually happened and what went wrong (if anything). Best case, we are able to have your chargebacks reversed. Worst case, you have just presented a professional image to your customer (retailer) and you now have the information necessary to prevent the mistake from happening in the future. Chargeback Reduction and Prevention – an extremely important aspect of your relationship with us.

   

Improving 3PL Customer Satisfaction and Automating Shipment Communication

A third party logistics (3PL) provider (warehouse) had many issues communicating with their customers (vendors) on how and when to ship EDI orders.  When waiting for shipping requests they would receive emails or faxes but inevitably it would take numerous phone calls and hours of additional labor to make sure everyone was on the same page.  One customer in particular used another EDI provider to print the UCC128 labels.

Read more... Improving 3PL Customer Satisfaction and Automating Shipment Communication  
ph: 888.275.2160 - ph: 212.736.3689 - fax: 212.202.7850
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