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“It was like night and day the difference not only in service but customer satisfaction. They rolled up their sleeves and took over the same day. The transition from one provider to another was seamless and we had customer support every day until we were confident that we can do it on our own. This is the type of EDI service you can depend on, so you can focus growing your business.”
Corey Baggett
Director of Operations
Amerimade Coat Inc.
GXS is a global B2B e-commerce and integration services company. They deliver global B2B e-commerce integration solutions to over 70 percent of Fortune 500 companies. Through the company’s key offerings, GXS Trading Grid, they enable simplified document exchange, enhanced supply chain visibility and streamlined communications with trading partners.
Inovis has more than 20 years of history as a pioneer and leading innovator in the supply chain and product catalog marketplaces. The company's heritage dates back to 1983 in Atlanta, Georgia, as a highly successful, early pioneer of products and services for B2B solutions. Inovis became a commercial entity in 2002 when the assets of the Peregrine Supply Chain Enablement Group were acquired by Golden Gate Capital and Cerberus Capital Management.
With InterTrade, you can better comprehend your supply chain information and profit from faster bottom-line benefits and more informed decision making.
InterTrade offers innovative electronic commerce solutions that allow its more than 3,000 current clients to manage automated B2B interactions and product data synchronization within their trading communities. Since 1996, InterTrade solutions have been making inter-enterprise collaboration and supply chain optimization easier and more cost effective.
A third party logistics (3PL) provider (warehouse) had many issues communicating with their customers (vendors) on how and when to ship EDI orders. When waiting for shipping requests they would receive emails or faxes but inevitably it would take numerous phone calls and hours of additional labor to make sure everyone was on the same page. One customer in particular used another EDI provider to print the UCC128 labels.
Read more... Improving 3PL Customer Satisfaction and Automating Shipment Communication