Simplifying Operations & Overhead Reduction
This growing women’s knitwear company had initially decided to handle all business operations in house including EDI processing. They were experiencing major success in their product line and needed the tools to support their operations. They invested over $ 75,000 to set up an ERP system from a well known software company; even using a consulting team to configure the software and implement EDI for Wal-Mart and their other trading partners.
Regretfully, while setting up the mapping and transaction processes for Wal-Mart, the consultant lacked the compliance knowledge and experience to correctly build the shipping labels. This caused major chargebacks for each GTIN-14 (SCC-14) label they printed. Understandably, this placed a tremendous strain on their relationship with Wal-Mart distribution and of course the buyer. Within 2 weeks time, as an approved Wal-Mart EDI provider Spring Systems was able to step in, save the replenishment order, re-test the EDI transactions and salvage the rest of the shipping season!
Spring has subsequently become this vendor's preferred EDI service so they can now focus on doing what they do best; designing and selling clothes to the fashion markets. EDI – No Hardware, No Software, No Hassles.